NOTICE : Current shipping delays for products with BLACK FRAMES. Est Delivery is December.
Shipping:
Free standard ground shipping applies to new orders and returns to customers within the 48 Contiguous States.
Orders are processed within 3 business days (excluding holidays). Successfully placed orders will receive an e-mail confirmation. If you do not receive an e-mail, please check your spam folder or contact us for confirmation.
If you need assistance with your order, please contact us immediately at support@youroptimaloffice.com. Once your order has shipped, please allow 3-5 business days for delivery.
**We are not responsible for shipping carrier delays**
**The customer is responsible for examining the product(s) upon reciept and reporting and damages or errors to us within 2 business days. Failure to due so will be considered acceptance of products in good condition.**
Returns:
No returns will be accepted on products after the order is placed, unless the return is due to manufacturer defect or freight damage.
Defective items may be returned within the warranty's limits. Please see warranty information below.
The customer must report any damages due to shipping to Optimal Office by email (support@youroptimaloffice.com) within 2 business days. Failure to notify us after 2 business days constitutes acceptance of the product(s) and waives any claim of apparent defects or errors.
Warranty:
Parts are guaranteed for two years, however, seller MAKES NO WARRANTIES, EITHER WRITTEN, ORAL, EXPRESS, IMPLIED, or STATUTORY relating to the LIMITATION OF goods purchased from or through seller. RESELLER HEREBY EXCLUDES ANY WARRANTY OF BUYER'S REMEDIES MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Buyer waives all claims against seller relating to goods purchased from or through seller, and agrees to assert all claims for breach of warranty, contract, or tort against the manufacturer of the goods. The parties agree that buyer's sole and exclusive remedy shall be for the repair or replacement of defective goods by the manufacturer in accordance with the manufacturer's customary warranty. All specifications and engineering information have been obtained from the product manufacturers for buyer`s convenience only. Seller does not assume responsibility for accuracy of the information provided by the manufacturer.
Motor: 5 years
Metal Parts: 5 years
